Shipping Policy

YrbsNam™ Order Processing & Shipping Guide 🌸🚚

YrbsNam™ wants the delivery of your floral supplies to feel clear and dependable. The information below explains where orders may be fulfilled, how long preparation and transit generally take, when tracking becomes available, and what to do if a delivery issue occurs.

Our Fulfillment Approach

YrbsNam™ offers practical, thoughtfully selected floral supplies created for arranging, decorating, organizing, and other everyday floral projects.

To keep operations flexible while reducing surplus inventory, unnecessary handling, and excess packaging waste, certain items may ship directly from approved supplier facilities or fulfillment partners.

This approach helps us:

Provide useful and stylish floral supplies for different creative projects
Maintain reasonable pricing by limiting unnecessary retail expenses
Reduce excessive inventory storage and product handling
Operate with a more adaptable and efficient fulfillment process

Thank you for supporting this practical approach to order fulfillment.

1. Preparing Your Order

Each purchase is reviewed, packed, and prepared before being handed over for shipment.

Regular processing time:
Orders generally require 2–4 business days for review, packing, and dispatch preparation.

Busy periods and holidays:
During promotional campaigns, holidays, or other periods of unusually high order volume, preparation may take up to 5 business days.

2. Estimated Shipping Timeframes

The expected transit period depends on the delivery destination and the location of the warehouse or fulfillment partner handling the item.

Typical delivery estimates are:

United States: 10–15 business days
Canada, United Kingdom, and Australia: 11–16 business days
All other international destinations: 15–20 business days

These estimates are provided for general guidance and are not guaranteed arrival dates. Customs reviews, carrier procedures, severe weather, seasonal demand, and other shipping conditions may affect the final delivery time.

3. Shipment Confirmation and Tracking 🔎

Once your order leaves the fulfillment location, we will send a shipping confirmation to the email address provided during checkout. A tracking number or link will be included whenever one is available.

Keep in mind that:

New tracking details may take 1–3 business days to appear after the shipping email is sent
The tracking page may show limited activity at first while the carrier receives and processes the package
A temporary lack of tracking updates does not automatically indicate that the shipment is delayed or lost
4. Customs Charges, Duties, and Import Taxes

Customs policies vary by country, and international shipments may be dispatched without duties paid in advance.

When import charges apply:

The customer is responsible for any customs duty, import tax, or local handling fee
YrbsNam™ cannot accept responsibility for customs-related delays after the parcel reaches the destination country
All applicable charges are determined by the local customs authority

Many smaller consumer products may enter without additional charges. If you are unsure about the rules in your area, contact your local customs office for guidance.

5. Cancellation Requests and Shipping Address Corrections

Because purchases may move into preparation shortly after checkout, requests to cancel an order or correct its delivery address must be emailed to us within 12 hours of purchase.

Email: service@yrbsnam.com

We may no longer be able to approve changes or cancellations after order processing has begun.

6. Damaged or Lost Packages 📦

We take delivery concerns seriously and want floral supplies to arrive safely and in acceptable condition.

If Your Order Arrives Damaged

Email us within 72 hours of delivery and include clear photographs showing both the damaged product and its packaging.

Our team will review the information and help determine an appropriate solution, which may include a replacement.

If a Shipment Is Lost

When the carrier officially confirms that a package was lost in transit, YrbsNam™ will provide assistance and arrange a replacement when applicable.

7. Incorrect or Incomplete Addresses

Please confirm that all delivery information is accurate and complete before submitting your order.

YrbsNam™ is not responsible for delivery difficulties caused by an incorrect or incomplete address entered by the customer. If the carrier returns a parcel because of an address issue, the customer may need to pay an additional shipping fee before the order can be sent again.

Contact YrbsNam™ 🌷📨

For assistance with tracking, delivery timing, shipment status, or another order-related concern, contact us at:

YrbsNam™
Heze Taoxin Supply Chain Co., Ltd.
No. 1-110, Building S6, Caijin New World
At the Intersection of Guta Road and Taoyi Road
Binhe Subdistrict, Dingtao District
Heze, Shandong, China

Phone: 00852-3419149
Email: service@yrbsnam.com

Thank you for shopping with YrbsNam™. We remain committed to making the delivery of your floral supplies as understandable, efficient, and reliable as possible.